Cancellation Policy

Out of respect for my clients, myself and those in need of emergency treatment, I reserve the right to charge a cancellation fee which will be charged as follows: 

For individually booked sessions:

Over 49 hours, no cancellation or reschedule fee is payable.

Within 48 hours of your appointment, half the booked session fee remains payable.

Within 24 hours of your appointment, the full session feel remains payable.

Details of how to pay will be provided.

Should you wish to re-book, the cancellation fee will need to be fully paid.

For discounted block bookings:

For rescheduling an appointment within a discounted block booking (usually 6 sessions at £100 each, rather than £120 each), with notice of 49 hours or more, the discounted price will no longer be honored and the full price will be required for the rescheduled session (at time of writing that would result in a further £20 being paid)

If the appointment is cancelled within 48 hours, half the session fee will be deducted, and re-scheduling will then cost half the full fee (at time of writing, £60).

If the appointment is cancelled within 24 hours, the full discounted session fee is forfeited and the full price fee will be needed to re-schedule (at the time of writing, £120).

Basically, any changes mean that the discount is lost on that session and your going to have to top up payment to get a new appointment.